Here at Hillcrest we believe consistency is the key to a good and long standing relationship with our clients. That is why, if you decide to employ us, you would be appointed a dedicated Estate Manager. They will be solely responsible for the day to day running of the property together with a dedicated Accounts Manager, and Legal Secretary.


All our Estate Managers are Associates or Members of the IRPM and regularly attend industry seminars and residential property legal briefings, to keep fully up to date with all aspects of Residential Block Management.


Hillcrest Estate Management is a member of the professional body of ARMA (Association of Residential Managing Agents) and operates with methods approved by the RICS (Royal Institution of Chartered Surveyors) and the IRPM (Institute of Residential Property Managers).

Useful Links



ARMA (Association of Residential Managing Agents)

ARMA is the only body in England and Wales to focus exclusively on matters relating to the management of Residential Leasehold blocks of flats. ARMAs’ founding principal aims are to represent its Members and the interests of Lessees, Resident Management Companies and Investor Freeholders.

IRPM (Institute of Residential Property Management)

The IRPM was launched by ARMA in early 2002 as a means of delivering a portable professional qualification in residential property management, available to anyone working in the sector, which would be accepted by all those operating within it.

RICS (Royal Institution of Chartered Surveyors)


RICS is the world's leading professional body for qualifications and standards in land, property and construction.