As a former director of 1 Rockleaze Management Company I can happily recommend Hillcrest Estate Management to any management company looking for the management they provide. They are friendly, reliable and professional in their duties. They have always been readily available for contact and made regular visits to the property to see any issues first hand rather than just sending around relevant contractors to provide a report.
Managing an old property has the combined issues of regular maintenance along with sudden issues arising. They have been quick to react to issues and been able to balance these in with our maintenance plan to reduce costs. The contractors they have brought in have all been of a high standard and the work done has been of a high quality with regular overseeing by the Estate Manager.
They have managed the general requirements of the block from accounts to risk assessments and fire plans with great thoroughness. They have made sure that all building requirements are in place and have kept us aware of any upcoming requirements in regular AGM’s, EGM’s and general correspondence. Having all this in place makes the building and the owners secure in the knowledge that the property is prepared for any eventuality.’
Graeme Stewart, Former Director of 1 Rockleaze Management Limited
‘Our Management Company, representing 22 flats, has been with Hillcrest Estates for six years. Throughout that time Hillcrest have been efficient, reliable and responsive to our needs. They have undertaken hands-on management of the practical issues, administered our management meetings, helped with tricky legal matters and resolved issues between owners. It's been a great service, and very good value. We are happy to recommend them highly.’
Carol Freeman MBE, Chairperson of Pembroke Place Management Limited
‘As an independent letting agent specialising in Bristol we encounter managing agents on a daily basis. The quality of service provided by these agents varies widely and really has an impact on maintaining the standard of a property – all too often a landlord finds this out when it is too late. In my opinion Adam and his team at Hillcrest Estate Management are far and away the best managing agents in Bristol. They are local, they really know their properties and they get problems fixed – we highly recommend them!’
Ed Osborn MARLA, Director of The Bristol Residential Letting Company
‘We at Bartlett Court are pleased to recommend Hillcrest Estate Management. They work with us to maintain our estate to a very high standard. The Estate Managers are pro-active and efficient, while the background office staff manages the financial and legal affairs to our satisfaction, thus taking the stress out of managing our community.’
Janice Starr, Chairperson of Bartlett Court Residents Association Limited
‘Hillcrest Estate Management looks after our 9 flats to a high standard. Adam Coombs, is very efficient and always there if you have a problem. All the staff in the office are helpful, and the accounts team make sure that everyone is up to date with their service charges. We have a flat meeting once a year, with Hillcrest to air any problems, and go round the building to make sure things should be in good working order. We would highly recommend Hillcrest and its team, they offer a great service and they take the stress out for us all, so we can just live.’
Tina Golding, Former Director of Mason Court Management Company Limited
‘It is with pleasure that we have been asked to do a testimonial regarding Hillcrest. We too work in the property sector and have found our dealings with the Hillcrest team to be efficient and competently carried out. They are well recognised within Bristol as being one of the best Block Management companies and a title we believe they deserve.’
Sarah Wallis, Former Director of Nugent and Wallis
‘On behalf of my fellow directors I have no hesitation in recommending Hillcrest Estate Management Limited. This company has looked after our property interests since 2005 and we have total trust that by partnering with Hillcrest all aspects of our building management are dealt with proactively and by very experienced Account Managers.
In undertaking the day to day physical management, maintenance and administration of our properties, they consistently show a high level of professionalism and expertise and their regular and comprehensive contractor review system reassures us that we continue to receive quality service and value for money.
At all times we find them accessible and responsive and by the means of regular, clear and effective communication we are kept fully informed on what is happening with the management of our properties.’
Richard Matthews, Director of The Old School House (Glebe Road) Management Company Limited
What our clients say
We consistently win new business from personal recommendations. If you are considering using Hillcrest, then we can put you in touch with various Directors from a variety of properties that would be more than willing to vouch for the high levels of service we can offer you.