‘I have dealt with the Hillcrest team now for many years and have watched them grow in strength and numbers. I have dealings two fold with them, one as an owner of a flat in a block that they manage and the other as director of a residential agency in Clifton where we are asked to liaise with managing agents.
Adam and his team have always been professional in their approach, confident in their delivery of their services and very straight forward and pleasant to communicate with. I would have no hesitation in recommending them as a landlady myself or as a solid managing agent to my clients.
In fact having recommended them too many clients over the years that now use them and continue to use them they are testament to themselves and their professionalism.’
Tracy Robertson MNAEA, Director of Property Concept
‘I am the Chairman of a Residents’ Management Company for a development of approximately eighty 40-year old privately owned luxury flats, in three adjacent blocks. Hillcrest Estate Management have been our managing agents for over nine years and have always provided a first class and very responsive service. Indeed we have recently reselected them after an open and competitive tendering process. I personally have an excellent rapport with their office staff, and our Treasurer has always found their accounts staff to be very helpful with all her queries.’
Geraint Jones, Chairman of Durdhamside Management Company Limited
‘Having been involved with Hillcrest in terms of managing our Garden Flat within Elton House, 1 Rodney Place, Clifton for the last 5 years, I have found them to been extremely approachable and efficient in dealing with any issues that have arisen. The team have been courteous and very professional with whatever property management decisions that have been made. Above all what has impressed me most is how promptly things are acted upon by Hillcrest whether it’s a maintenance issue of fixing electric gates or a more complex issue of commissioning a structural survey. I would not hesitate in recommending them to act as a property management company.’
David Cox, Former Director of Elton House Management Company Limited.
‘I hope my findings will be helpful to any perspective self-managing group of apartment owners who may be finding that the operating and day to day issues need to be handled by a professional organisation. This, in fact, is where we arrived at some five years ago.
Charborough Court, in Charborough Road, Filton, South Gloucestershire, consists of 18 flats, most of which are owner occupied, and some are now under rented short hold tenancies. So this does have a bearing on how you can impart a level of control over the whole site. Hillcrest has the level of expertise with many similar properties under their control.
Having a dedicated Estate Manager is, I believe, the most important liaison. Understanding the different requirements are all part of the management angle of approach from Hillcrest. The other important requirement for us has been the consistency of staff. Who have always been found to be knowledgeable and helpful.
I have spoken to many different secretaries and directors of properties during the past twenty years, of my chairmanship. Most questions asked , follow a pattern that generally come from people who have a lack of willingness to take responsibility for their own dwelling and maintenance issues, and particularly the exceptional expense items. Hillcrest will always be able to arrange and control anything of this nature; they have a dedicated portfolio of trade experts to call upon.’
Alan Gregory, Chairman of Charborough Court Management Limited
‘We are a small development of twelve flats in the Stoke Bishop area of Bristol and have been under the management of Hillcrest for many years. It is good to know that there is always someone polite and helpful at the end of the telephone to assist with advice and deal with any matters that need attention.
Hillcrest strives to keep their properties up to the highest standards. Regular site visits, inspections and an annual general meeting (to which all owners are invited) are arranged by them. All regulations and necessary paperwork are dealt with efficiently.
Hillcrest arranges and oversees all maintenance work, gardening and cleaning and also manages our larger projects such as recent major electrical improvements and new front doors and entry systems. Their recent help in securing cavity wall insulation for all flats was much appreciated by us all. I highly recommend Hillcrest Estate Management as a property management company.’
Hilary Watts, Chairperson of Grove Court (Bristol) Limited
What our clients say
We consistently win new business from personal recommendations. If you are considering using Hillcrest, then we can put you in touch with various Directors from a variety of properties that would be more than willing to vouch for the high levels of service we can offer you.